Telehealth Services

It is best to give us a call to discuss your situation. Our friendly reception team will help you work out your next steps, which may include an initial appointment booked with a therapist or speaking with a senior therapist over the phone. Sometimes the only way to find out is to assess you in person while other times it may be possible to determine this over a phone call.

Klint offers a consultancy service for many unusual presentations, conditions and disorders. Our recommendation is that the initial appointment is done in person, but if this is not possible, effective assessment and treatment can still occur. Neurological physiotherapy treatment is not just above ‘hands-on’ or manual therapy, but often comes in the following forms as well:

• evidence-informed advice
• structured conditioning programs
• home exercise programs using your home equipment
• coaching and troubleshooting scenarios with you and your support network
• refraining problems with guided discussions and check-ins
• case review and management involving other health disciplines 
• information gathering for report writing
• assessments for equipment prescription
• provision of online resources and links for self-development

We also find that many clients benefit from online consultations after an initial in person assessment, but others that are usually suitable at the outset are:

• Facial Paralysis or Palsy
• Functional Neurological Disorder
• Dystonia
• Parkinson’s and other movement disorders
• Multiple Sclerosis
• Stroke
• Vestibular and dizziness disorders*
• Respiratory care in spinal cord injury*

*Additional conditions apply in these situations

Please note that the list above it non-exhaustive.

Year on year, our client satisfaction surveys for our in-person consultations are at least 90% across rated domains such as professionalism, knowledge, therapy skills, honesty, communication, teaching and anticipation of needs. Even when treating you remotely, you will still receive the great quality of care the public has come to expect from us.

In addition, our registered physiotherapists are all covered for telehealth under their professional indemnity insurance and have been approved by our internal clinical governance team to deliver telehealth. For your peace of mind, all therapists conducting telehealth neuro physio have also received in-house training on the use of telehealth and are able to identify risk and manage it appropriately while maximising the clinical effectiveness and the online experience for the end user. This balance of risk with creativity honed over time and experience is what enables us to deliver effective neurological, paediatric and vestibular physiotherapy online.