Why you should choose us

Why should you choose us?

#1 We are leaders in the field.

Klint is a highly reputable neurological physiotherapy practice whose expertise lies with addressing lifelong problems associated with neurological disease, disability or conditions. We are one of the few neurological therapy practices that cover the entire lifespan seeing children and adults to ensure that people develop and reach their fullest potential no matter what stage they may be transitioning in. This gives us a holistic life view and allows us to pick up problems earlier before it’s too late.

Our clinicians are experts in their fields and are heavily involved in teaching, mentoring and upskilling therapists in the industry through our various networks and affiliations with public hospitals and universities. We attract local, interstate and international undergraduate and postgraduate students in physiotherapy who wish to develop a refined set of skills in neurological and paediatric physiotherapy.

#2 We are accountable.

Klint is a registered and approved therapeutic supports provider under the NDIS. This means we can provide therapy services to all NDIS participants above aged 7, regardless of how their plan is managed.

As part of our registration we comply with the NDIS Quality and Safeguards Commission Standards. The NDIS Quality and Safeguards Commission is an independent body that regulates providers and seeks to ensure quality and standards of care are met. This means we:

  • Comply with conditions of our registration

  • Comply with NDIS Practice Standards

  • Comply with the NDIS Code of Conduct

  • Use a Complaints Management and Resolution System

  • Use an in-house Incident Management System

  • Fulfil worker screening requirements

  • Maintain essential competencies

  • Are committed to quality and best practice in disability care

#3 We have strong clinical governance and culture of growth.

Our clinical governance structure is led by our Clinical Leads and Mentors who oversee service delivery and ensure quality is maintained no matter who you see. Our clinical services are in line with updated and evidence-informed practise, and we provide the following levels of supervision and growth:

  • Weekly quick check ins

  • Fortnightly 1:1 clinical supervision

  • Fortnightly group mentoring

  • Joint sessions with senior therapists

  • Monthly practical professional development, including external speakers

  • In house learning management systems

  • Report reviews

  • Individual and team quality projects and learning objectives

Our structure is supported by regular meetings and internal systems that improve service delivery and look after the well-being and growth of our staff.

#4 We have streamlined systems.

Klint designs and adapts its systems for efficiency and effectiveness, and this is constantly being updated throughout the year to make things easier, faster and smoother for clients, staff and referrers.

We use a range of technological solutions to cross check funding for clients and anticipate needs such as upcoming reports and service agreement expiry so you can have peace of mind that we have you covered when you work with us.

We also check for client satisfaction to ensure we are delivering or exceeding expectations and listening carefully and respectfully if something isn’t right.

Furthermore, when you work with us you will be able to harness our network of multidisciplinary professionals we trust to help you coordinate and achieve holistic and individualised care.

#5 We are diverse and think differently.

As no two people are exactly alike, we always differentiate our treatment to realise your potential. With a rigorous and detailed approach, we listen and deconstruct problems to arrive at sometimes unconventional and innovative treatments that are seemingly so simple yet effective. And with that, we question everything.

Being culturally diverse and inclusive, we embrace differences in opinions and behaviours. This open-mindedness helps us understand your unique point of view and lived in experience without judgement. This enables us to work effectively with a wide range of children and adults with different abilities.

Our Locations

Glen Waverley

101 Springvale Road,
Glen Waverley VIC 3150

Heidelberg

Cape Vue Building, Level 2/68
Cape St, Heidelberg VIC 3084

Highett

Shop 3-4, 487 Highett Road,
Highett VIC 3190